Solution for Businesses Looking for Complete Control. The Comverse Kenan FX financial framework delivers flexible customer care, ordering, and billing to. Amdocs Kenan is an open and efficient solution which tightly couples customer management, and charging and billing around a single data model, the. Jan 26, This tutorial gives you a complete understanding on Telecom Billing. There are state-of-the-art Billing Systems available in software market which handle billing task very efficiently and Kenan Arbor

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Finally, each issue and operational task comes along with an assigned priority and each priority will have associated SLA. If payment method is set automatic using either credit card or debit card, payment requests are generated automatically after every invoice or on a given date and these requests are sent to the payment gateways or banks for payment authorization. There are state-of-the-art Billing Systems available in the software market that can handle billing tasks very efficiently and provide lots of flexibilities to service providers to offer their services with kena price structures.

When we talk about telecom billing then by default it is about retail billing. For example, customer may be migrating to different location, or customer may not be happy with the services provided etc. Here, a fixed percent of commission will go to the MVNE.

Information such as the time of the call was placed and city code or country codes are used to calculate the rate for the call. Handling trouble tickets raised by the customer against any problem they face with the network or invoice etc. Most of the operators provide two options to their customers, to go for a postpaid or a prepaid connection. Real-time rating is the process of taking events as they occur and rating syztem immediately, with as little delay as possible between bliling generation and costing.

Telecom Billing process also includes receiving and recording payments from the kenan billing system tutorial. Support and maintenance is an integral and the most important part of a telecom operation. Now using the above translations, a final file would be generated for DOC1 and DOC1 will take care of generating final invoice using the information provided.


There are billing systems, which support bundling of various types of products together as a package.

Telecom Billing – Quick Guide

Here, customers buy products and services and use them throughout the month, and by end of the month, invoices are generated by the service billihg and sent those invoices to the customers to make their due payment. Rating Engine which is part of the Billing system carries out this rating function.

Accepting CDRs from the Mediation System or other service providers or roaming partners in case of roaming usage. For an operator, it is always good to have more post-paid customers. These SLAs are defined and kept in place keeping various parameters in mind. If either of these cannot record the data accurately, the mediation system will not be able to recognize the completed calls and pass them to the billing system.

These are the charges which can be applied on monthly or bi-monthly or years basis as a rental of the product and service provided. An interface is a bound between the billing system and any other external system to receive the payment.

Telephone Etiquette Practice Tests. Related products can be grouped together into a product family. Billing configuration parameter required to run the Billing Engine; for example, payment due date, etc. To control the credit at rating time, it is important to keep rating as real time as possible. These charges are defined keeping other competitors and regulatory in mind.

For in-arrears charging the product charges are applied for a period up to at least the day before the current nominal bill date or bill request date for non-periodic bills. Calls with-in a particular group of numbers usually called closed user group CUGwould be charged at zero prices.

There is always a threshold up to what an operator can tolerate revenue loss associated with a particular customer; wystem time, there is a threshold of risk an operator can take with a particular customer.

The size of a discount is determined using a series of discount steps and thresholds. Tutotial Social Media Certification Training This online certification program helps candidates working in the domains of public affairs, communications, branding, marketing and community engagement. All the billing systems gives option to define different credit classes which can be assigned to customers based on their credit history and income and may be based on some menan parameters defined by the operator.


Parsing errors prevent the Billing System from reading the information in the event detail record. These are the charges which can be applied if a product is suspended because of some reason, for example non-payment. Billibg, an interconnect price is determined for both tuttorial and outgoing interconnect CDRs on the basis of the incoming or outgoing trunk interconnect route that carries the call. It is also the calculation of all outstanding charges and available discounts and bonuses.

Daybook reports summarizing the activities of the day and presenting general ledger information. The CDR is then stored until it can be rated. In the next chapter, we will see how to sell these products to the end-users and create their records in the system.

Telecom Billing | Sharing Telco Info

Skillsoft Apache HBase Fundamentals. Based on such type of parameters, different priorities are defined and assigned to different issues or operational tasks. All the above conditions vary from billing system to billing system and operator to operator and they are called exceptional bills conditions. There could be different network elements controlling the services and producing different type of CDRs, for example, for GSM telephony: Optionally, they can also concatenate all the bills into a single statement.

All the above charges are defined ie.

This package price plan for a product is usually different to its comparison that is, non-package price plan, as this is how the company offers a discount to the customer for buying the complete package. If either of these cannot record the data accurately, there the mediation system will not be able recognize the completed calls and pass them to the billing system. A unique sequence number identifying the record. For example, a mobile phone product could have event types such as voice calls and messaging services.

Data download from a particular site would be free of cost.

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